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Frequently asked questions
Setting up FAQs
General
- 01Lille Mart is about bringing you carefully selected products with a more personal shopping experience.Indian Products, Indian Brands – We focus on products made by Indian manufacturers and support Indian businesses.Curated, Not Crowded – Instead of millions of listings, we focus on products we believe offer good value, quality and usefulness.Value for Money – We work to offer competitive prices without unnecessary marketplace layers.Personal Service – When you shop with Lille Mart, you’re not just another order number. Your experience matters to us.Discover Something Different – From ethnic wear and lifestyle products to home essentials and eco-friendly products, we bring together products that deserve attention.And most importantly…When you buy from Lille Mart, you’re supporting a growing Indian business that wants to earn your trust—one customer at a time.
- 02At Lille Mart, we believe that what you see and what you receive should match. That is why we carefully evaluate our manufacturers and suppliers before listing their products on our portal. Only products that meet our defined quality and product standards are selected for sale.This process gives you greater confidence that you are getting what you paid for—with the expected quality, specifications and quantity, without unpleasant surprises.And we don’t stop there. Our refund and replacement policy adds an extra layer of protection to your purchase. If there is a genuine issue with your order, we are committed to resolving it so that you can shop with confidence.At Lille Mart, your trust matters. We don’t just want to make a sale—we want to earn a customer for life.
- 03Our shipping time is 1 + 2 days ( that is within 2 working days from the date of the order)We ship though INDIA POST & other logistic partners like Delhivery, Amazon Logistics etc.It should not take more 3-7 days for any tier 1 & 2 cities, and about 15 days for post offices which are far flung.For some north eastern states and other states like Ladakh, Andaman's, Lakshadweep etc. it may take a few more days.You can check the status of your parcel by visiting our logistic partner's tracking page.
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